Our commitment
TeleTransit aims to meet WCAG 2.1 level AA across TeleRider, the operator console and the developer portal, and the requirements of the European Accessibility Act, the Accessible Canada Act and the ADA for our digital services.
What works today
- Every page works with a keyboard and a screen reader; icon buttons have labels.
- Colours meet contrast requirements in light and dark themes.
- Journey planning supports step-free routes, extra boarding time and wheelchair spaces.
- Real-time information is available as text when maps cannot load.
Known limitations
Some operator timetables do not yet say which stops are step-free; we show "unknown" rather than guess.
Ask for help
Email accessibility@teletransit.example or use Profile › Accessibility to share your needs with operators of booked trips. We reply within two working days.