1. Your relationship with the operator
You drive or deliver for the operator named in your application. Depending on your region and the posting you are an employee, an independent contractor or an owner-operator; nothing in this agreement changes that classification.
2. Safety first
Follow traffic law, never handle your phone while moving, take regular breaks and use SOS in an emergency. Vehicles must pass inspection and be insured.
3. Riders' privacy
Contact riders only through masked in-app chat and calls. Never keep, copy or share passengers' personal information. Medical-transport details stay inside TeleMed.
4. Credentials
Keep your licence, permits and insurance valid. You'll be reminded before they expire; expired required credentials pause on-demand jobs until renewed.
5. Earnings
Fares, fees and tips are shown per job and in weekly statements. Tips are 100% yours. Commissions and fees are disclosed before you accept a job.
6. Ratings and fairness
Ratings help everyone improve. No account is deactivated on an automated decision alone — a person always reviews.