1. Who we are
TeleTransit provides apps and services to plan, book, pay for and track journeys across transport operators. When you buy a ticket, the operator that runs the service carries you under its own conditions of carriage; TeleTransit acts as the operator's distributor unless the booking says otherwise.
2. Your account
You need to be at least 13 (or the higher age set by your local law) to hold your own account. Keep access to your email and your devices secure (sign-in is by one-time link or code); you are responsible for activity on your account. Children below the local age need a parent or guardian to set up and supervise the account.
3. Tickets, bookings and payments
- Prices are shown in the operator's currency, including taxes and fees, before you pay.
- A booking is confirmed only when the operator confirms it; until then no ticket is issued.
- If payment succeeds but the ticket cannot be issued, we refund you or complete the booking — you are never charged for nothing.
- Refunds and exchanges follow the operator's fare rules and the passenger rights that apply where you travel.
4. Real-time information
Arrival times, delays and vehicle positions are predictions based on live data. They are usually accurate but can be wrong; allow extra time for important connections.
5. Acceptable use
Do not misuse the services: no scraping beyond the developer terms, no false incident reports, no harassment of drivers, staff or other passengers, and no attempts to bypass ticket validation.
6. Liability
We do not exclude liability that cannot be excluded by law, including your statutory passenger rights. Otherwise, our liability for indirect losses is limited as permitted by the law where you live.
7. Changes and contact
When we change these terms in a way that matters, we tell you in the app before the change applies and ask you to accept again. Questions: legal@teletransit.example.